TY - BOOK AU - Butcher,Tony AU - Massey,Andrew TI - Modernizing civil services SN - 1843762013 AV - JF1601 .M63 2003 U1 - 352.63 23 PY - 2003/// CY - Northampton, Mass. PB - E. Elgar Pub. KW - Civil service reform KW - Cross-cultural studies N1 - Includes bibliographical references (p. 201-222) and index ER -