TY - BOOK AU - Amsler,Lisa Blomgren AU - Martinez,Janet K. AU - Smith,Stephanie E. TI - Dispute system design: preventing, managing, and resolving conflict SN - 9780804771764 U1 - 347/.09 23 PY - 2020///] KW - Dispute resolution (Law) KW - Conflict management N1 - Includes bibliographical references (pages 435-494) and index; What is dispute system design? -- Analytic framework for dispute system design -- System building blocks : processes for preventing, managing, and resolving conflict -- System design practice -- Accountability : evaluating dispute system design -- Ethics in system design -- Court programs -- Claims facilities -- Communities and justice -- Labor relations : the birthplace of dispute system design -- Managing conflict in employment -- Arbitration in commercial and employment designs -- Commercial disputes -- Consumer disputes -- Transitional justice -- International dispute resolution -- Collaborative governance and dispute system design -- Designing dispute systems for the environment ER -