Dispute system design : preventing, managing, and resolving conflict / Lisa Blomgren Amsler, Janet K. Martinez, and Stephanie E. Smith.
Material type:
TextPublisher: [2020]Description: xvii, 517 pages ; 27 cmContent type: - text
- unmediated
- volume
- 9780804771764
- 0804771766
- 347/.09 23 Am842d
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Includes bibliographical references (pages 435-494) and index.
What is dispute system design? -- Analytic framework for dispute system design -- System building blocks : processes for preventing, managing, and resolving conflict -- System design practice -- Accountability : evaluating dispute system design -- Ethics in system design -- Court programs -- Claims facilities -- Communities and justice -- Labor relations : the birthplace of dispute system design -- Managing conflict in employment -- Arbitration in commercial and employment designs -- Commercial disputes -- Consumer disputes -- Transitional justice -- International dispute resolution -- Collaborative governance and dispute system design -- Designing dispute systems for the environment.