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Bringing peace into the room :

Bringing peace into the room : how the personal qualities of the mediator impact the process of conflict resolution / Daniel Bowling, David Hoffman, editors. - 1st ed. - San Francisco : Jossey-Bass, 2003. - viii, 310 p. ; 24 cm.

Includes bibliographical references (p. 279-281) and index.

ISBN: 0787968501 (alk. paper)

LCCN: 2003011730

Subjects--Topical Terms:
Conflict management.
Mediation.

Dewey Class. No.: 303.6 / B682

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Bringing peace into the room :